Two channels, both answered by a person
No ticket forms and no autoresponders. Send the platform, the region and the tier, and you will usually have pricing and availability within minutes.
Copy this into your first message
Product: Verified Crypto Exchange Accounts Region: (e.g. UK) Tier needed: Quantity: Timeline: Escrow: yes / no
The more precise the region and timeline, the more useful the first reply. If you are unsure of the tier, describe what is currently blocked instead and we will work backwards from that.
Response times, honestly
Most messages are answered within a few minutes during working hours and within a couple of hours overnight. If a quote takes longer, it is because we are checking live stock for your region rather than guessing at it. Business-profile enquiries are the slowest to quote because document availability changes daily, and we would rather be accurate than quick on those.
After an order is delivered, support does not stop. Questions about volume ramping, device binding or an unexpected platform prompt are exactly what the channel is for, and they are answered whether the order was one unit or fifty.